Truehost Reviews

Truehost.com.ng offers a variety of web hosting packages with different pricing tiers to accommodate various needs. The Bronze Hosting plan starts at NGN 361.11 per month upon renewal and includes 1GB disk space, unlimited bandwidth transfer, 1 email account, and a free Let's Encrypt SSL certificate. The Silver Hosting plan, suitable for small to medium-sized websites, is priced at NGN 991.67 per month upon renewal, providing 30GB disk space, unlimited bandwidth, and unlimited email accounts. For larger websites, the Gold Hosting plan offers 50GB disk space and is priced at NGN 2025 per month upon renewal. The Platinum Hosting plan provides 90GB disk space for NGN 9000 per month upon renewal, and the Unlimited Hosting plan offers unlimited disk space for NGN 9300 per month. These plans are designed to support everything from personal blogs to more demanding business needs, with features like Cpanel access, unlimited databases, and support for various CMS platforms.

Truehost.com.ng is known for its web hosting services, which are considered among the fastest in Nigeria due to LiteSpeed powered servers. They offer cheap domain registration, including popular extensions like .COM, .COM.NG, and .NG. Their WordPress hosting is optimized for success with a one-click installer, and they provide 24/7 customer support. Additionally, Truehost.com.ng has a website builder with templates for easy website creation, and they offer cloud servers and cloud security services. The company is also praised for its customer support service, with direct payment options to their Nigerian bank account for convenience.

Truehost.com.ng supports a variety of payment methods to cater to different customer preferences. These include Mobile Money Mpesa, Paypal, Bank Transfer, and Debit and Credit cards. Customers can complete their payments following the steps provided for each payment method. For checkout gateways like Paypal and credit cards, the process is typically automated and requires no further action once the payment is made. For other methods like Mpesa and Bank Transfer, customers may need to provide a transaction ID or other proof of payment to validate the transaction. This can often be done through the chat platform, and if automatic validation fails, customer support can manually validate the payment to ensure service provision.

A 30-day money-back guarantee is offered on all payments for Truehost Cloud. This covers all startup expenses as well as any ongoing monthly charges, regardless of usage. Within 15 days after the incident, any billing issues must be reported.

This popular hosting plan costs $1.50 per month with a $3.50 setup fee.

If your account is covered by the 30-day money-back guarantee, you may ask for a refund by sending an email to billing@truehostcloud.com or by opening a ticket with the billing department. Any payment for hosting fees will have the full amount (remainder of the term) reimbursed; there are no additional fees or deductions.

The Truehost Single WordPress provides a single website with 30 GB SSD storage, ~15000 monthly visits, 3 email accounts, free SSL, unlimited bandwidth, LiteSpeed WordPress acceleration, 3 databases, GIT access, weekly backups, 24/7 support, 99.9% uptime guarantee, domain & DNS management, and more.